Customized Packages: Refund and cancellation policy is subject to terms and conditions of the customised package quote. All customised package quotes will stipulate minimum number of persons travelling together and any refund claim is subject to the minimum travelling person criteria being met.
Airline Tickets & Hotel Reservations:Refund and cancellation policy is subject to terms and conditions of the airline/hotel refund and cancellation policy.
Visa Fees & Service Charges:These charges are non refundable.
Product Pricing Policy
Customized Packages: GST is applicable on all packages. The terms and conditions including a detailed list of inclusions will be mentioned in the customised package quote. Any item that is specially not mentioned under included is not covered in the package cost. Usually items such as room service, beverages both alcoholic and non-alcoholic, laundry, insurance, air tickets, etc. are not included.
Airline Tickets & Hotel Reservations: Airlines & hotels adopt a dynamic pricing policy. The quoted price is valid only at the instant when the quote is received and guaranteed only if it is paid in full at the time of the quote. The prices are subject to change without notice. Inclusions such a free check in baggage, meal, etc. vary from airline/hotel to airline/hotel and pricing conditions.
Terms and Conditions
1. Travellers booking tour and travel itineraries through Travel Express Limited agree to be bound by the following terms and conditions.
2. In addition to these terms and conditions, each tour or itinerary may have tour/itinerary specific conditions which shall be conveyed along with the detailed itinerary and tour quote and travellers agreeing to these conditions shall be bound by the tour/itinerary specific conditions as well.
A. DEFINITIONS
In these Terms and Conditions, unless the context otherwise requires, the following capitalised expressions shall have the meaning assigned to them hereunder;
“Member” means Member of LET’S GO CLUB, who has been issued a Membership Card with a Membership Number allotted to it and whose name and signature appear thereon.
“Membership Card” means the Membership Card issued to each Member of LET’S GO CLUB.
“Itinerary or Itineraries” means various travel options planned and confirmed by Travel Express and shall include a maximum of two the following travel components;
Air Tickets
Hotel reservations
Sightseeing
Surface transport
Meals
Activities
Visas
Insurance
“Tour(s)” means various travel options planned and confirmed by Travel Express and shall include at least three or more of the following travel components;
Air Tickets
Hotel reservations
Sightseeing
Surface transport
Meals
Activities
“Travel Express” means the company Travel Express Limited having office at 8-2-248/1/7/58 &59, Nagarjuna Hills, Panjagutta, Hyderabad 500082.
B. PACKAGE TOURS
Travellers booking Tours or Itineraries as quoted by Travel Express will be quoted the cost and taxes along with a detailed list of services included in the cost and any tour/itinerary specific conditions.
Tours or Itineraries booked cannot be resold, transferred or exchanged. They cannot be cancelled, postponed or advanced except as per these terms and conditions and any other terms applicable to each specific Tours or Itineraries.
C. CANCELLATION /POSTPONEMENT OF TOUR
Voluntary Postponement and Cancellation of a Tour:
Once the tour is confirmed the following cancellation charges will apply. Every voluntary postponement of a tour departure is deemed as a cancellation.
Cancellation of a tour due to rejection of visa, illness or death in the family is treated as a voluntary cancellation and the cancellation rules will apply.
Cancellation charges may be paid in purchase or points in credit may be redeemed.
In case of postponement, confirmation of the tour for a fresh departure date is subject to availability.
Tours: Refund and cancellation policy is subject to terms and conditions of the customised package quote. All customised package quotes will stipulate minimum number of persons travelling together and any refund claim is subject to the minimum travelling person criteria being met.
Airline Tickets & Hotel Reservations: Refund and cancellation policy is subject to terms and conditions of the airline/hotel refund and cancellation policy.
Visa Fees & Service Charges: These charges are non-refundable.
Involuntary Postponement and cancellation of a tour
A confirmed packaged tour may be cancelled due several reasons including but not limited to cancellation of flights, Force Majeure, group falling below minimum group size, non-availability of hotel or flight reservations, delay in obtaining visa, delay in receiving full payment from travellers, etc.
Travel Express will pay no other compensation to travellers and shall refund the entire tour amount less any service charges and expenses incurred.
D. OTHER CONDITIONS
Tours are subject to RBI/GOI rules notified from time to time.
For all purchase payments in excess of Rs. 25,000, PAN Number along with a copy of the PAN Card is compulsory.
E. GOVERNING LAW & JURISDICTION
All questions or disputes arising hereunder or the services of Travel Express Ltd shall be determined in accordance with the laws of India. The courts at Hyderabad, India shall have sole jurisdiction over all matters.
F. MISCELLANEOUS
Without prejudice to what is stated in clauses above, Travellers shall be responsible for payment of airport taxes, fuel surcharge, security, insurance surcharges (as applicable) and all other fees, taxes, duties, surcharge or charges levied by whatsoever authority in respect of the requested Tour.
Privacy Policy
Travel Express Limited operates the http://www.travelexpress.in website, which provides the SERVICEs of Travel related services.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at, unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
Log Data
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive
Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Services do not address anyone under the age of 18. We do not knowingly collect personal identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. These changes are effective immediately, after they are posted on this page.